How to Start a Digital Marketing Agency (Advice From 100+ Founders)

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How do you start your own digital marketing agency? I asked 100+ digital marketing agency founders

2. Choose one service to sell

When starting a digital marketing agency, you’ll need to decide on the types of digital marketing services you want to sell.

In my opinion, it’s best to start by focusing on providing one single service (and doing it really well) you can always expand your offering later on.

Here are a few examples of popular digital marketing services you could sell:

As there are so many services that are classified as digital marketing, it’s tempting to say “yes” to every piece of work available when you start out—even if you aren’t an expert in it.

Agency founders told me that they learned the hard way that being the “one-stop shop” for all digital marketing services wasn’t always a good idea, as it watered down their expertise and message.

Most founders I spoke to agreed that it was best to focus on providing one service, especially when starting out—and that included Nathan Gotch:

“I’d focus on one market segment instead of building a catch-all agency.” 

The same approach was also shared by Andy Barr at 10 Yetis.

Agencies often obsess with scaling quickly and hiring more people to establish themselves in the market, but hiring more people before the company’s ready could mean you commit financial suicide—-and also, you may find that you just don’t enjoy it.

“I always know I could have scaled things further by bringing on more people, but I know I wouldn’t enjoy what I do even half as much.” 

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Final thoughts

Starting a digital marketing agency is not for the faint-hearted. You’ve got to have drive, commitment, and a love of the business. The trickiest part is there is no blueprint for success—every agency is different.

But, if you’re able to find a great niche, hire great people, and deliver exceptional results for your clients, there’s no reason why your agency can’t be a success. 

Got more questions? Ping me on X. 🙂

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