Not sure how to prepare your content report? I get it — too many metrics to report, and what should a report look look in the first place? I promise this will change by the end of this guide.
In this guide, you’ll learn the three best practices of reporting and eight types of information that make a solid content report, including the actual KPIs used by content marketers.
In this part of the guide, we’re discussing content marketing KPIs and qualitative feedback that will allow you to build a solid report. These are based on our poll on metrics actually used by marketers and a few tried and tested suggestions from us.
Keep in mind that your final metrics may differ depending on your strategy. We encourage you to customize your reports.
Summaries are designed for stakeholders who just want to know the most important points. They may not have the time or the interest to dive into data and put together an overall picture of your performance. These people will be expecting something like this:
- Content output: increased by 20%, with 20 new pieces published.
- Traffic: rose by 35%, reaching 135,000 monthly visitors.
- Keyword rankings: 50% of targeted keywords now in top 3 SERP positions.
- Audience growth: expanded by 25%, now totaling 75,000.
- Engagement: improved by 15% across all platforms.
- Conversions: grew to 5%, resulting in an additional 50 sales.
- Recommendations: we’re on the right track, and we’re ready to invest more in content scaling.
It’s a good practice to add summaries at all times, but you’ll find them especially useful in large teams and when working with clients.
Summaries are put in the front of the report but written last. Don’t write them before collecting and analyzing the data.
This section details the quantity and type of content published within a specific timeframe. This will tell your boss or client how efficient you/your team is.
It can include blog posts, videos, podcasts, infographics, and social media posts.
You can simply measure the volume of content produced and categorize it by type to assess productivity and diversity in your content strategy.
Traffic shows how good the content is at attracting clicks to the website.
Typically, stakeholders want to know the growth of traffic rather than just the number of clicks in a given period. A thousand more clicks in a month may be exceptional for one website but a poor result for another.
It’s also a good idea to break down traffic growth by:
- Source: in the case of content, that will mostly be organic, email, referral (but only from the sources you influenced), and social media. Include direct traffic only if it actually correlates with content. Paid traffic is typically the domain of performance marketing, but if you’re running any ads for content, add that, too.
- Target: this depends on whether your goal is to drive traffic to the entire site or its parts, such as product landing pages, pricing, contact, etc.
Traffic is easy to measure. Free tools such as Google Analytics or Matomo should be enough. For organic traffic from Google, make sure you use Google Search Console, though.
Tip
Google Search Console will give you the most accurate organic click data, but SEO tools like Ahrefs will give you the means to improve it. For example, you can see how a site stacks up against competitors (and break down their strategy) or see which pages gained and lost the most traffic in a given period.
For traffic reporting, you will also find Ahrefs’ Portofilos feature helpful. You can track organic traffic and other SEO metrics for any collection of pages. For instance, a set of your client’s websites, competitors, or all content directories.
SEO (search engine optimization) metrics help you understand the visibility and ranking of your content in search engines.
There is a variety of metrics you could report here, but according to our insights, marketers usually report these:
- Impressions: how often a site appears in search results.
- Rankings: what pages rank for a given keyword. The higher the rankings, the more organic traffic you can get.
- Share of voice: percentage of all possible organic clicks (from SERPs) for the tracked keywords landing on your website.
- Backlink growth: refers to the increase in the number of inbound links pointing to a website over a specific period. Worth tracking if you’re creating link bait content or doing link building.
- Organic traffic: already covered in the previous paragraph. It overlaps with the SEO metrics category because, generally speaking, organic traffic growth is the outcome of effective SEO.
You’ll need two types of tools to report these metrics: Google Search Console for organic traffic (i.e., clicks) and impressions and an SEO tool like Ahrefs for everything else.
If you feel that the recipient of the report will be interested in top-level metrics only, consider reporting just the share of voice and organic traffic.
The benefits of being visible in Google are obvious even for non-marketers, so you’ll send a clear and strong message if you prove with these metrics that your content makes the brand stand out in Google, and because of that, you’re able to attract more visitors.
On the other hand, if your audience is SEO-savvy and that channel is a big part of your strategy, you can make your report shine with additional metrics explained in this guide to SEO reporting.
Further reading
This measures the increase in your content’s audience over time, including new subscribers to newsletters, video/podcast channels, and social media followers.
Tracking these metrics helps assess the effectiveness of your content in attracting and retaining a growing audience. In other words, audience growth shows the demand for more content like the one you’re already making.
For example, at Ahrefs, we track the subscriber growth on AhrefsTV YouTube channel, and we simply use YouTube’s native metrics for that.
Engagement metrics gauge how actively your audience interacts with your content.
Here are some common engagement metrics tracked by marketers:
- Likes and comments on social media: you can track them easily with native social media platform analytics or by using a tool like Buffer to collect all data in one place.
- Email list engagement: these typically include how many people open your emails (open rate), how many click on the links inside them (click rate), and spikes in unsubscribe rate. All email marketing tools are equipped with these metrics.
- Time on page: how long people spend reading or interacting with a specific page on your website. Tracked by default in GA4, needs setting up in Matomo.
- Scroll depth: how far down a page a visitor scrolls. In many cases, deeper scrolling should indicate the content is engaging enough to keep readers interested. GA4 and Matomo can be set up to display an event when a pre-defined scroll threshold has been reached (e.g., 10, 25, 50%). But if you want a bit more data without the need to dabble with technicals, use Hotjar or Microsoft Clarity.
It’s almost never bad if you get high numbers on those metrics. In an ideal world, they indicate that people really enjoy your content, but in reality, these metrics are quite nuanced. For example, some types of content are less likely to get likes on social media, and a short time on page may mean that people found what they wanted and left immediately.
Therefore, it may be best to use engagement metrics in the right context.
- Use likes and comments to compare content. You can also use it to gauge interest in new types of content or topics.
- Use engagement rate on Twitter instead of total engagement: (Likes + retweets + replies) / (total number of followers)
- Use scroll rate and time on page only for long-form content, i.e., pages meant to keep the user a bit longer.
Conversion metrics measure how effectively your content prompts users to take a desired action, such as signing up for a free trial.
Examples:
- Revenue/signups correlation with traffic: the more people visit your site, the more opportunities to convert visitors into subscribers or paying customers.
- Conversion growth from the bottom of the funnel content: conversion tracked only for visitors that may be considering buying (comparisons, white papers, customer success stories, etc.).
- First page seen to paying customer: if your content is the first page a visitor has seen and then converted into a customer, that means the content works.
- Content downloads: high download rates can signal that your audience finds your content valuable.
- Leads: people who leave contact information in exchange for access to content. Marketers typically track MQLs (Marketing Qualified Leads) and SQLs (Sales Qualified Leads): people who have shown interest and may be ready to buy in the future and contacts who are likely ready to be contacted by the sales team.
Leads, downloads, and even revenue vs. traffic correlations are quite easy to track (and prove). Most tools that allow you to create a lead capture form will have built-in analytics, while esoteric data analysis stuff like correlation can be handled by ChatGPT in a breeze these days.
But if you want to prove that a specific piece of content generated X number of sales or Y amount of monthly recurring revenue, that’s going to be tricky. Essentially, you’ll be trying to prove the ROI of content marketing — something everybody wants to know, but nobody can really prove without using the word “probably”.
It’s very likely that the people who will read your report, or even yourself, might like to know the “return on investment”, so let’s stop here for a brief moment.
The problem with ROI in content marketing lies within imperfect attribution models and non-linear customer journeys. Ryan Law explains it in his guide to calculating content ROI:
Did someone convert because of an article or in spite of it? When they read multiple articles, which had the biggest impact? If someone buys because of an advert, should we still credit the blog post they read beforehand?
Customer journeys are also rarely as straightforward as we’d hope. One person might read 50 articles and never buy anything; another might read a single article, disappear for a year, and immediately buy. What role did content play in those journeys?
That said, the ROI of content is not a topic you should avoid. You basically have two choices here:
- Try to calculate ROI by using imperfect but reasonable methods. Ryan explains three of them in his guide.
- Assume positive content ROI based on its strategic role. Essentially, ROI is an excellent argument for pursuing content marketing, but it’s not the only one. Content marketing plays a strategic role because it has multiple benefits that are really hard to say “no” to. Think about it. If all competitors do content, can you afford to be the exception? In what other way will you demonstrate to the audience how the product/service solves their problems? If your boss or client doubts in the very idea of content, it’s a good idea to discuss it and manage expectations before you go all in.
Further reading
Finally, finish your report with anything worth mentioning that goes beyond raw data or beyond the ordinary.
These could be:
- Mentions in newsletters and other content roundups.
- Social media praise.
- Feedback on content quality from the audience.
- Content mentioned by prospects in conversations.
For example, I use Ahrefs every month to find sites featuring my articles. This example shows two industry influencers linking to my recent SEO study.
This is also a good opportunity to mention operational feedback:
- Roadblocks, like low availability of the design team.
- Projections, for example, aiming to recover lost organic traffic by focusing on updating old content.
- Opportunities for improvement, such as aligning content more closely with sales goals.
Final thoughts
No report can be effective without support from stakeholders. Rather than insisting on a specific report format, show a sample of the report, explain the value of it, and ask for feedback. You’re the expert, but they’re the client, so be open to finding a middle ground.
As for reporting frequency, the norm is monthly, quarterly, and annually. Additionally, reports may be prepared for specific campaigns, which can vary in duration. Again, this is something worth discussing with the recipient of the report.
